Stop Drowning in eCommerce Support Tickets
Yektoo is the AI helpdesk that drafts replies from your knowledge base, auto-tags every ticket, and pulls Shopify order data into every conversation — so your team resolves issues in minutes, not hours.
Integrations
Works With Your Existing Stack — No Migration Required
Connect your email provider and Shopify store in under 5 minutes. Yektoo pulls in everything your team needs without replacing the tools you already use.
Yektoo pulls in everything your team needs without replacing the tools you already use.
Connect any business email. Your inbox stays yours; Yektoo layers intelligence on top.
Shopify order appear beside every conversation.
Live Oversight
Know What's Breaking Before Your Customers Tell You
Track customer interaction to refine engagement strategies
Measure Your Team, Not Just Your Tickets
Track individual agent response times, resolution rates, and customer satisfaction scores. Know who needs coaching and who deserves a raise.
Measure Your Team, Not Just Your Tickets
Track individual agent response times, resolution rates, and customer satisfaction scores. Know who needs coaching and who deserves a raise.
Spot Trends in Real Time
See which issues are surging right now — shipping delays spiking after a carrier change, refund requests clustering around a specific product, or response times slipping on weekends. Act before problems snowball.
Spot Trends in Real Time
See which issues are surging right now — shipping delays spiking after a carrier change, refund requests clustering around a specific product, or response times slipping on weekends. Act before problems snowball.
Effortless Customer Support at Scale
Six Things That Change the Way You Handle Support
Every feature below exists because we got tired of doing these things manually in our own stores.
Shopify Orders Inside Every Ticket
A customer emails about a late order? You see their order number, tracking status, shipping address, and purchase history instantly — no tab switching, no "Can you send me your order number?" back-and-forth. Issue refunds and update orders without leaving the conversation.
Shopify Orders Inside Every Ticket
A customer emails about a late order? You see their order number, tracking status, shipping address, and purchase history instantly — no tab switching, no "Can you send me your order number?" back-and-forth. Issue refunds and update orders without leaving the conversation.
AI Drafts That Actually Sound Like You
Every new ticket gets an instant AI-generated draft built from YOUR SOPs, past replies, and knowledge base — not generic chatbot filler. Your team reviews, tweaks if needed, and sends. First-response times drop from hours to minutes, and the tone stays consistent with your brand.
AI Drafts That Actually Sound Like You
Every new ticket gets an instant AI-generated draft built from YOUR SOPs, past replies, and knowledge base — not generic chatbot filler. Your team reviews, tweaks if needed, and sends. First-response times drop from hours to minutes, and the tone stays consistent with your brand.
Every Ticket Sorted Before You See It
AI reads every incoming message and tags it by intent — refund request, shipping delay, product question, order change, complaint. Your team opens their inbox to pre-organised queues instead of a wall of unread emails. Set up routing rules so refund requests go to your senior agent and shipping queries go to your VA.
Every Ticket Sorted Before You See It
AI reads every incoming message and tags it by intent — refund request, shipping delay, product question, order change, complaint. Your team opens their inbox to pre-organised queues instead of a wall of unread emails. Set up routing rules so refund requests go to your senior agent and shipping queries go to your VA.
AI Reports That Tell You What to Fix
"34% of tickets this month were about sizing — here's the breakdown by product." Yektoo generates weekly insight reports that surface refund patterns, sentiment shifts, and operational bottlenecks. Stop pulling data manually from spreadsheets — let AI connect the dots.
AI Reports That Tell You What to Fix
"34% of tickets this month were about sizing — here's the breakdown by product." Yektoo generates weekly insight reports that surface refund patterns, sentiment shifts, and operational bottlenecks. Stop pulling data manually from spreadsheets — let AI connect the dots.
Live Dashboard for Your Whole Team
See who's online, who's handling what, and where the bottleneck is — right now. Typing indicators and presence detection mean your team never duplicates work or leaves a customer hanging.
Live Dashboard for Your Whole Team
See who's online, who's handling what, and where the bottleneck is — right now. Typing indicators and presence detection mean your team never duplicates work or leaves a customer hanging.
AI Copilot: Your Agent's Smartest Shortcut
Highlight a customer's question, and Copilot generates a reply using your product data, return policy, and past resolutions. Agents can edit the tone, ask Copilot to rephrase, or hit send. It's not replacing your team — it's giving them a head start on every ticket.
AI Copilot: Your Agent's Smartest Shortcut
Highlight a customer's question, and Copilot generates a reply using your product data, return policy, and past resolutions. Agents can edit the tone, ask Copilot to rephrase, or hit send. It's not replacing your team — it's giving them a head start on every ticket.
Expert Collaboration
Seamless Integration
Scalable Solutions
Transparent Pricing, No Surprises
Simple Pricing. Unlimited Agents. AI Included at Every Tier.
Most helpdesks charge per agent and lock AI behind their highest tier. Yektoo includes everything from day one — connect unlimited agents and integrations on any plan.
Monthly
Yearly
Save 20%
Starter
$49
/month
Everything in starter plan
Up to 600 Tickets/Month
Unlimited Agents & Integrations
AI Copilot
AI Edit
AI Summary
AI Auto-Tagging
AI Auto-Draft
AI Analytics
Unified Shared Inbox
Ticketing System
Assignment System
Team Management
Presence & Typing Detection
Macros/Templates
Agents Performance Reports
AI-Driven Insights
Pro
$149
/month
Everything in Pro plan
Up to 2000 Tickets/Month
Unlimited Agents & Integrations
AI Copilot
AI Edit
AI Summary
AI Auto-Tagging
AI Auto-Draft
AI Analytics
Unified Shared Inbox
Ticketing System
Assignment System
Team Management
Presence & Typing Detection
Macros/Templates
Agents Performance Reports
AI-Driven Insights
Enterprise
Custom
All Features and:
Ticket Limit Personalized
Unlimited Agents & Integrations
Dedicated Account Manager
Support to Improve Team Efficiency
Customizable Solutions
Monthly
Yearly
Save 20%
Starter
$49
/month
Everything in starter plan
Up to 600 Tickets/Month
Unlimited Agents & Integrations
AI Copilot
AI Edit
AI Summary
AI Auto-Tagging
AI Auto-Draft
AI Analytics
Unified Shared Inbox
Ticketing System
Assignment System
Team Management
Presence & Typing Detection
Macros/Templates
Agents Performance Reports
AI-Driven Insights
Pro
$149
/month
Everything in Pro plan
Up to 2000 Tickets/Month
Unlimited Agents & Integrations
AI Copilot
AI Edit
AI Summary
AI Auto-Tagging
AI Auto-Draft
AI Analytics
Unified Shared Inbox
Ticketing System
Assignment System
Team Management
Presence & Typing Detection
Macros/Templates
Agents Performance Reports
AI-Driven Insights
Enterprise
Custom
All Features and:
Ticket Limit Personalized
Unlimited Agents & Integrations
Dedicated Account Manager
Support to Improve Team Efficiency
Customizable Solutions
Your Queries, Simplified
Questions? Answers!
Find quick answers to the most common questions about our platform
What is Yektoo ?
Yektoo is an AI-powered helpdesk built for eCommerce brands. It unifies your email provider and live chat into one place, helping your team respond faster, stay organised, and deliver outstanding customer support — all with the help of intelligent automation.
How does the AI actually help?
Yektoo’s AI does the heavy lifting for you: AI Copilot drafts context-aware replies instantly. AI Summary condenses long conversations into one quick view. AI Auto-Tagging classifies every ticket automatically. AI Auto-Draft prepares a reply for every new message. It saves your agents hours every day while keeping tone and accuracy consistent with your brand.
Can Yektoo integrate with Shopify?
Absolutely. Yektoo connects seamlessly with Shopify — letting you see each customer’s order history, fulfilment status, and lifetime value right beside their email or message. You can issue refunds, check tracking, or even create new orders without leaving the conversation.
Which email platforms are supported?
Yektoo supports any email provider — including Gmail, Outlook, Yahoo, Zoho, GoDaddy, and custom business domains. All connections use secure server-side authentication, so you can manage every inbox safely from one central hub.
Is Yektoo good for small or large teams?
Both. Yektoo scales effortlessly — from solo founders handling emails themselves to enterprise-level support teams with dozens of agents. Collaboration tools, assignment rules, and internal notes keep everyone aligned as you grow.
Does Yektoo include reporting and analytics?
Absolutely. Yektoo’s analytics dashboard gives you visibility into ticket volume, response time, agent performance, and customer satisfaction. Plus, AI-powered insights highlight refund trends, common issues, and opportunities to improve your support process.
What makes Yektoo different from other helpdesks ?
Three things set Yektoo apart: 1. AI drafts from YOUR knowledge base. Most helpdesk AI uses generic language models. Yektoo's AI Auto-Draft uses RAG to pull from your SOPs, past replies, and product data — so drafts actually sound like your brand, not a chatbot. 2. Unlimited agents on every plan. Gorgias charges per ticket. Zendesk charges per agent. Yektoo gives you unlimited seats and unlimited integrations at every tier. 3. Built for email-first eCommerce. We're not trying to be an omnichannel call centre. We do email support for Shopify stores exceptionally well, with deep order context, AI automation, and team collaboration built in.
Can I try Yektoo before subscribing?
Yes — you can start a free 14-day trial right now. Connect your email (any provider) and Shopify store in minutes, invite your team, and experience customer support without the chaos.
Is Yektoo good for solopreneurs?
Absolutely. Yektoo is perfect for solopreneurs who manage customer support on their own. With built-in AI tools that draft replies, tag emails, and summarise conversations automatically, you can handle the workload of a full support team, while staying focused on growing your business.
Your Queries, Simplified
Questions? Answers!
Find quick answers to the most common questions about our platform
What is Yektoo ?
How does the AI actually help?
Can Yektoo integrate with Shopify?
Which email platforms are supported?
Is Yektoo good for small or large teams?
Does Yektoo include reporting and analytics?
What makes Yektoo different from other helpdesks ?
Can I try Yektoo before subscribing?
Is Yektoo good for solopreneurs?
Your Queries, Simplified
Questions? Answers!
Find quick answers to the most common questions about our platform
What is Yektoo ?
Yektoo is an AI-powered helpdesk built for eCommerce brands. It unifies your email provider and live chat into one place, helping your team respond faster, stay organised, and deliver outstanding customer support — all with the help of intelligent automation.
How does the AI actually help?
Yektoo’s AI does the heavy lifting for you: AI Copilot drafts context-aware replies instantly. AI Summary condenses long conversations into one quick view. AI Auto-Tagging classifies every ticket automatically. AI Auto-Draft prepares a reply for every new message. It saves your agents hours every day while keeping tone and accuracy consistent with your brand.
Can Yektoo integrate with Shopify?
Absolutely. Yektoo connects seamlessly with Shopify — letting you see each customer’s order history, fulfilment status, and lifetime value right beside their email or message. You can issue refunds, check tracking, or even create new orders without leaving the conversation.
Which email platforms are supported?
Yektoo supports any email provider — including Gmail, Outlook, Yahoo, Zoho, GoDaddy, and custom business domains. All connections use secure server-side authentication, so you can manage every inbox safely from one central hub.
Is Yektoo good for small or large teams?
Both. Yektoo scales effortlessly — from solo founders handling emails themselves to enterprise-level support teams with dozens of agents. Collaboration tools, assignment rules, and internal notes keep everyone aligned as you grow.
Does Yektoo include reporting and analytics?
Absolutely. Yektoo’s analytics dashboard gives you visibility into ticket volume, response time, agent performance, and customer satisfaction. Plus, AI-powered insights highlight refund trends, common issues, and opportunities to improve your support process.
What makes Yektoo different from other helpdesks ?
Three things set Yektoo apart: 1. AI drafts from YOUR knowledge base. Most helpdesk AI uses generic language models. Yektoo's AI Auto-Draft uses RAG to pull from your SOPs, past replies, and product data — so drafts actually sound like your brand, not a chatbot. 2. Unlimited agents on every plan. Gorgias charges per ticket. Zendesk charges per agent. Yektoo gives you unlimited seats and unlimited integrations at every tier. 3. Built for email-first eCommerce. We're not trying to be an omnichannel call centre. We do email support for Shopify stores exceptionally well, with deep order context, AI automation, and team collaboration built in.
Can I try Yektoo before subscribing?
Yes — you can start a free 14-day trial right now. Connect your email (any provider) and Shopify store in minutes, invite your team, and experience customer support without the chaos.
Is Yektoo good for solopreneurs?
Absolutely. Yektoo is perfect for solopreneurs who manage customer support on their own. With built-in AI tools that draft replies, tag emails, and summarise conversations automatically, you can handle the workload of a full support team, while staying focused on growing your business.
Trusted by Innovators Worldwide
What Our Users Say
Hear from businesses who’ve transformed their customer support with our solutions
An absolute standout! This platform delivers robust tools, effortless connectivity, and usability
Brendan
owner of plantio
An absolute standout! This platform delivers robust tools, effortless connectivity, and usability
Brendan
owner of plantio
A remarkable solution! It provides top-tier features, intuitive interfaces, and reliability
Wilson
owner of saan
A remarkable solution! It provides top-tier features, intuitive interfaces, and reliability
Wilson
owner of saan
A genuine innovation! Experience advanced tools, smooth workflows, and high utility
mayak
owner of deconec
A genuine innovation! Experience advanced tools, smooth workflows, and high utility
mayak
owner of deconec
A revolutionary platform! Packed with cutting-edge tools, integration ease, and functionality
jacychan
owner of canacio
A revolutionary platform! Packed with cutting-edge tools, integration ease, and functionality
jacychan
owner of canacio
A real breakthrough! Unlock next-gen features, seamless compatibility, and efficiency
jamesli
owner of gito
A real breakthrough! Unlock next-gen features, seamless compatibility, and efficiency
jamesli
owner of gito
A standout choice! Combining advanced features, smooth syncing, and practicality
janney
owner of ioptp
A standout choice! Combining advanced features, smooth syncing, and practicality
janney
owner of ioptp
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